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Software Test Automation for Blue Cross Blue Shield of Michigan

Software Test Automation for Blue Cross Blue Shield of Michigan

What We Did

Working with Blue Cross Blue Shield of Michigan, we've incorporated the following systems and features:

  • Member‘s Portal – a platform for users to manage their health care online. One can access their user info, claims, benefits, health information, healthcare providers and more; 
  • SmartBot – a chat bot for Member's Portal user support, based on machine learning principles provided by Rasa NLU;
  • Navigator – an internally used platform for claim processing and management;
  • SalesForce CRM – a platform for customer relationship management. Provided by salesforce.com, modified to fit BCBSM business needs;
  • Member's Portal mobile application – a product that provides Member's Portal functionality to the mobile phones, iOS and Android support.


Technologies & Tools Java, Selenium WebDriver, Junit 5, IBM Rational Functional Tester (RFT), Eclipse IDE, Jenkins, Maven, Git, XPath, Spring framework, Allure, Apache POI, Perfecto cloud.

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